How to request deletion
Email app@bookler.online with the subject "Data Deletion Request". Include enough information for us to identify the relevant account, restaurant, or booking data.
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LegalBookler
Data Deletion Request
Last updated: May 23, 2026
You can ask Bookler to delete personal information connected to your account, restaurant, or reservation data.
What we delete
Where possible, we delete or anonymize personal information connected to the request, including account details, support messages, guest information, and reservation-related records.
What may be retained
Some information may be kept if required for legal, security, fraud-prevention, accounting, backup, or dispute-resolution reasons. If this applies, we will limit the retained information to what is necessary.
Timing
We aim to respond within 30 days. If a request is complex or we need more information, we will let you know.
Verification
We may ask for information needed to verify that you are allowed to make the request. This helps protect restaurant accounts and guest information from unauthorized deletion.
Contact
For questions about this page, email Bookler at app@bookler.online.
Practical context
These pages are here so restaurants, guests, applicants, and partners can find the right policy and contact route without searching through the product or guessing which team to email.
When to use this page
Use this information when you need to understand Bookler’s legal, privacy, cookie, deletion, or company-contact position before using the website or service, signing up, or sharing operational details.
What to include in a request
Send enough context for us to find the relevant account, restaurant, booking, or website interaction. For most requests, app@bookler.online is the right starting point and keeps the conversation traceable.
How updates are handled
Policies may change as the product, providers, or legal requirements change. The date near the top of the page shows the latest published update, so teams can check whether guidance changed.