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Terms of Service

Last updated: July 12, 2026

These Terms describe the basic rules for using the Bookler website and services.

Using Bookler

You may use Bookler.online only for lawful business purposes and in a way that does not harm the service, other users, restaurants, or guests. You must not misuse the website, interfere with security, or attempt unauthorized access.

Accounts

You are responsible for keeping account access secure and for the activity that happens through your account.

Restaurant and reservation data

Restaurants are responsible for the accuracy of their opening hours, booking rules, availability, guest communications, and reservation details configured in Bookler.

Data protection

Where Bookler processes personal data of your guests on your behalf, our Data Processing Agreement applies and forms part of these Terms. It sets out the security measures we apply, the sub-processors we use, and how we assist with guest requests and data breaches. As controller of your guest data, you remain responsible for having a lawful basis to collect it and for the instructions you give us.

Availability

We work to keep Bookler.online reliable, but we do not guarantee that the website or service will always be available, uninterrupted, or error-free. We may update, suspend, or change parts of the service when needed.

Fees and payments

Paid plans, billing periods, taxes, cancellation rules, and any trial terms are shown during signup, in the product, or in a separate agreement. Unless agreed otherwise, fees are due according to the applicable plan or invoice.

Intellectual property

Bookler.online and its website, software, design, text, and brand elements belong to Bookler.online or its licensors. Using the service does not transfer ownership of those rights.

Suspension

We may suspend or restrict access if we believe an account is used unlawfully, creates security risk, violates these Terms, or may harm Bookler.online, restaurants, guests, or other users.

Liability

To the maximum extent allowed by law, Bookler.online is not liable for indirect damages, loss of profit, loss of revenue, loss of data, or business interruption. Nothing in these Terms limits liability where the law does not allow it.

Governing law

These Terms are governed by the laws of the Netherlands, unless mandatory law gives you other rights.

Changes

We may update these Terms when needed. Continued use of Bookler.online after an update means the updated Terms apply.

Contact

For questions about this page, email Bookler at app@bookler.online.

Email Bookler

Practical context

These pages are here so restaurants, guests, applicants, and partners can find the right policy and contact route without searching through the product or guessing which team to email.

When to use this page

Use this information when you need to understand Bookler’s legal, privacy, cookie, deletion, or company-contact position before using the website or service, signing up, or sharing operational details.

What to include in a request

Send enough context for us to find the relevant account, restaurant, booking, or website interaction. For most requests, app@bookler.online is the right starting point and keeps the conversation traceable.

How updates are handled

Policies may change as the product, providers, or legal requirements change. The date near the top of the page shows the latest published update, so teams can check whether guidance changed.