Bookler support
Help for setup, service questions, and account issues.
Send us the restaurant name, the channel affected, and the reservation or guest context if relevant. We can help with onboarding, booking rules, widget setup, AI handoff behavior, and account questions.
Setup and onboarding questions
Booking rule or availability changes
AI message review and escalation questions
Support is faster when the first message includes the restaurant, affected channel, timing, and guest or reservation context.
Support paths
Setup help
Restaurant profile, booking rules, widget install, email forwarding, WhatsApp, and first tests.
Service issue
Widget, desk, email, WhatsApp, confirmations, or account access not behaving as expected.
Account question
Billing, plan, login, team access, restaurant details, or Business plan questions.
What to include
These details help us understand whether the issue is setup, account-specific, or service-impacting.
- Restaurant name
- Affected channel
- Date, time, guest, or reservation context
What we help with
Support can review onboarding, booking rules, widget setup, AI handoff behavior, account access, and service questions.
- Setup and onboarding
- Booking channel issues
- Account and plan questions
Best first email
- Email support CTA
- Urgent service issue guidance
- Clear subject line