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Restaurant reservation desk for hosts and managers

One service view for covers, arrivals, notes, changes, and guest messages.

The reservation desk gives hosts and managers the day’s bookings, changes, guest notes, and AI-handled conversations in one place. It is designed for repeated use during prep and service, with quick scanning instead of heavy back-office admin.

app.bookler.online / today

Today

Live

42

reservations

118

covers

7

messages

18:00De Kas2Confirmed
18:30Van Dijk4Changed
19:00Lemaire6Review
19:30Rossi3Confirmed
01

Track covers, statuses, upcoming arrivals, and attention items

02

Review email and WhatsApp messages beside the reservation

03

Keep guest notes, changes, and handoff history visible

ProductA service view, not an admin maze.

The reservation desk is for what the team uses before and during service: arrivals, covers, statuses, notes, changes, and conversations that need attention.

Daily desk workflow

01

Prep the shift

Review covers, large parties, notes, dietary details, and expected changes before doors open.

02

Run service

Scan arrivals, late guests, reservation changes, and guest notes quickly.

03

Review messages

See AI-handled emails and WhatsApp threads beside the reservation they changed.

04

Hand over cleanly

Keep notes and activity history available for the next shift.

Built for repeated use

The desk is designed for scanning during service instead of slow back-office administration.

  • Today view with statuses
  • Guest notes and change history
  • Reservation changes in one place

Connected to messages

AI-handled guest conversations stay visible beside the booking they changed.

  • Email and WhatsApp context
  • Human handoff markers
  • Action history for the team

Highlights

  • Service examples
  • Host-desk scenario list
  • AI handoff visible inside the desk